In addition to English signage, the ticket windows now feature a multilingual intelligent translation intercom system capable of translating dozens of foreign languages, including English, French, Spanish, Polish, and several dialects, including Cantonese. The ticket seller explained, "This system will be very useful for tourists who speak a minority language." Similar equipment is also installed at the Summer Palace's East Palace Gate and the newly constructed Palace Gate.
Entering the park from the North Palace Gate, visitors disperse to various scenic spots. Some head south to explore the Four Continents, while others take the smaller paths west to the Marble Boat. Handheld AI translators are located in 48 locations, including the Visitor Center, the cruise ship terminal, commercial outlets, and tour guide services. Near the Marble Boat, a corner is home to several shops selling snacks, drinks, and cultural and creative products. All items are clearly priced, and the salespeople speak basic English. However, for tourists who speak a minority language and want to learn more about the cultural and creative products, an AI translator is needed.
Handheld AI translators are located in 48 locations, including tourist service centers, cruise ship terminals, commercial outlets, and tour guide services. A corner near the Marble Boat harbors several shops selling snacks, beverages, and cultural and creative products. All items are clearly priced, and the salespeople speak basic English. However, when tourists who speak a minority language seek details about cultural and creative products, AI translators are needed.
There are numerous short videos featuring AI translators online. Reporters have observed that the majority of these use cases focus on business interactions and outbound tourism. One video featured a 60-year-old woman generously showcasing her travel companion: an AI translator. In the video, she uses the AI translator to communicate smoothly with locals in various countries. A vendor at Yiwu International Trade City filmed a video of a Turkish client bringing their own AI translator to negotiate business.
Inside the Summer Palace, you can see not only AI translators but also multilingual guides. Some foreign tourists on group tours even wear headphones. With the booming inbound tourism market, these assistive devices will surely become more and more common, benefiting both group tours and independent travelers.